Supplier Code of Conduct

The Supplier Code of Conduct outlines iMeds Logistics’ expectations of its Suppliers and provides guidelines for responsible sourcing, including commitments to human rights, environmental stewardship, health and safety, ethical business practices, and fostering a diverse and sustainable supply chain.

All Suppliers and business partners must comply with this Code. “Suppliers” refers to any third party that provides goods or services to iMeds Logistics for compensation. This includes vendors, distributors, fulfillment partners, channel partners, agents, contractors, and affiliates. Subcontractors of these Suppliers are also expected to comply.

Suppliers must communicate these expectations throughout their own supply chains and adhere to all applicable national, state, and local laws and regulations. Where local laws differ from this Code, we expect compliance with the higher standard.

iMeds Logistics is committed to supporting our Suppliers in meeting and exceeding these expectations through continuous improvement and collaboration.

Introduction to Sustainable Procurement at iMeds Logistics

Sustainable procurement is central to our business strategy and guided by these core principles:

  • Value creation

  • Sustainable environmental performance

  • Corporate social responsibility (CSR)

Our five core values—Be Mission Driven, Be a Creative Problem Solver, Be Humble, Be Safety Minded, and Be Resilient—anchor our commitment to sustainable development and influence how we work with Suppliers.

All iMeds Logistics entities and supply chain partners must identify, prevent, and manage risks related to health and safety, social responsibility, and environmental impact. We expect the same commitment from our Suppliers.

Our Commitment to Suppliers

We aim to build long-term relationships with socially responsible Suppliers who operate with integrity and focus on sustainable development. Our strategic procurement methodology ensures fairness, transparency, and competitive practices aligned with our values.

Our Expectations of Suppliers

Business Integrity and Standards

Laws, Regulations, and Trade Compliance

Suppliers must follow all applicable laws, regulations, and industry standards, including those related to trade sanctions issued by recognized authorities (e.g., UN, EU, US).

Competition and Antitrust

Suppliers must comply with antitrust laws and avoid any market manipulation or collusion that restricts fair competition.

Bribery and Corruption

Suppliers must have zero tolerance for bribery, corruption, extortion, or embezzlement. This includes:

  • Complying with the U.S. Foreign Corrupt Practices Act, the UK Bribery Act, and local laws.

  • Avoiding any inducement to improperly influence business decisions.

  • Disclosing any relationships with government officials.

Conflicts of Interest

Suppliers must avoid and disclose any situation that could create a conflict of interest with iMeds Logistics.

Gifts and Entertainment

Only modest, occasional gifts or entertainment are permitted. Anything excessive or inappropriate is prohibited.

Business Records and Confidentiality

Suppliers must maintain accurate records and protect all iMeds Logistics confidential and personal information. Any data breaches must be reported promptly to: security@imedslogistics.com

Human Rights and Labor Standards

Child Labor

No use of child labor. Employees must meet the minimum legal working age.

Forced Labor

Suppliers must not engage in forced, bonded, or involuntary labor and must ensure workers can leave employment freely.

Non-Discrimination

Employment decisions must be based on objective criteria and not on personal characteristics protected by law.

Wages and Benefits

Employees must be paid fair wages that meet or exceed legal or industry minimums.

Abuse and Harassment

Any form of abuse, harassment, or intimidation is strictly prohibited.

Working Hours

Suppliers must comply with legal standards on working hours and avoid excessive overtime.

Health and Safety

Compliance with Laws

Suppliers must comply with all relevant health and safety laws and standards.

Health and Safety Policy

A clear, publicly available policy with proper management accountability must be in place.

Safe Working Environment

Workplaces must be safe, clean, and hazard-free. If employee housing is provided, it must meet safety and hygiene standards.

Risk Assessment and Improvement

Regular risk assessments should be conducted, with corrective actions implemented. Continuous improvement in safety standards is expected.

Data Security, Confidentiality, and Accuracy

Suppliers must:

  • Use data only for intended purposes.

  • Implement robust industry-standard security measures.

  • Report any actual or suspected data breaches without delay to: security@imedslogistics.com

Confidential information about iMeds Logistics, its clients, or third parties must be kept secure and not disclosed without authorization.

Supplier Diversity, Equity, and Inclusion

iMeds Logistics is committed to providing opportunities for diverse Suppliers, including but not limited to:

  • Ethnic and racial minority-owned businesses

  • Women-owned businesses

  • LGBTQ-owned businesses

  • Veteran or service-disabled veteran-owned businesses

  • Businesses owned by persons with disabilities

  • Small businesses, as defined by applicable local standards

Our goal is to identify and engage qualified, diverse businesses capable of providing competitive and high-quality goods and services.

Environmental Impact

Environmental Policy

Suppliers must have a public environmental policy and comply with all applicable environmental laws.

Reducing Impact

Suppliers must work to reduce waste, emissions, and water/energy use and manage resources responsibly.

Compliance and Audits

iMeds Logistics may request documentation or conduct audits to confirm compliance. Unannounced audits may be performed if necessary.

Raising a Concern

We encourage Suppliers to promptly report any concerns about potential breaches of this Code or unethical conduct involving iMeds Logistics.

Reports can be directed to your main iMeds Logistics contact or submitted to security@imedslogistics.com. We take all concerns seriously and prohibit retaliation against anyone who raises a concern in good faith.